Privacy Policy

At Cook Remodeling & Construction, Inc. ("Cook Remodeling", "we", "us", or "our"), respecting and protecting your privacy is fundamental to our business integrity. This Privacy Policy outlines how we collect, use, maintain, and protect information collected from visitors and clients on our website and through our consultation forms.

1. Information We Collect

We may collect personal identification information from users in various ways, including when users visit our site, fill out a consultation form, request a project quote, or engage with our services.

• Contact Details: Name, email address, phone number, physical property address, and preferred contact preferences.
• Project Details: Information regarding your home renovation goals, estimated budget, home style, and timeline.
• Technical Data: Non-personal identification info such as browser type, operating system, IP address, and general page interaction metrics used exclusively for site optimization.

2. How We Use Collected Information

Cook Remodeling collects and uses personal information for the following purposes:

• To Schedule Consultations: Reviewing project feasibility and contacting you regarding your design-build inquiry.
• To Coordinate Project Services: Sharing information that is reasonably necessary to complete your project with our subcontractors, suppliers, trade partners, and other service providers involved in your project. This information may include your name, property address, phone number, and other project-related information needed to coordinate their work or delivery.
• To Improve Client Service: Responding to client service requests and communication needs efficiently.
• To Provide Client Portal Access: Coordinating project updates, schedules, selections, and other project information through authorized client management software, such as BuilderTrend.
• Periodic Communications: Sending follow-up communications or updates relevant to your remodeling project or inquiry.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and security practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Cook Remodeling does not sell, rent, or trade your personal identification information. We may, however, share information with trusted subcontractors, suppliers, trade partners, and service providers when reasonably necessary to provide remodeling services, coordinate your project, deliver materials, or fulfill other project-related responsibilities.

We make reasonable efforts to limit information shared with these parties to what is necessary for them to perform their work or provide their services.

4. Third-Party Websites & Services

Our website may include links to third-party websites, partners, or client portals (e.g., Buildertrend). Some articles may contain affiliate links, which are disclosed within the relevant articles. We do not control the content or privacy practices of third-party websites and encourage you to review their privacy policies when visiting those sites.

We may also use third-party service providers to support our business operations and provide services to our clients. When personal information is shared with such providers, we seek to limit the information provided to what is reasonably necessary for the service or project-related purpose.

5. Contacting Us Regarding Privacy

If you have questions about this Privacy Policy or our practices, please contact us at: